Overview

PJIAE N.V. Information Technology & Telephony department is recruiting an ITT Administrator. The ITT Administrator will process requests from internal and external customers, perform first level support, troubleshoot & maintain various network systems, peripherals, applications, and end-user devices, and assist with and execute network & software implementations within the Airport.

ROLE

  • Work in close collaboration with ITT Team on specific tasks and projects.
  • Execution of IT-related items pertaining to the Terminal Reconstruction Project Package 2, including familiarizing existing and incoming operational network connected systems
  • Execute field related IT tasks and projects
  • Maintain endpoint devices operating system, software, and security patch management
  • Provide IT support on weekends and holidays based on rotational on-call schedule
  • Log all internal and external customer requests in the IT Helpdesk reporting software
  • Execute Daily Progress Report to document work activity and time management
  • Provision of various network and telecommunication peripherals and software installations
  • Execute IT preventative maintenance checklist and implement improvements and additions
  • Monitor IT alert notifications and proactively resolve interruptions or items of concern
  • Maintain and update peripheral and consumable inventory

MINIMUM REQUIREMENTS

  • A Bachelor’s degree in Information Technology or equivalent. 3 years of relevant work experience in a similar field
  • Integrity in handling sensitive and confidential information
  • Must have high IT problem-solving skills with an analytical mindset
  • Computers skill: proficient in Microsoft Office 365 Outlook, Word, Excel, PowerPoint, and Access
  • Ability to work independently and in a team environment efficiently
  • Ability to take the initiative in corrective measures and IT improvements
  • Ability to communicate effectively verbally and in writing. Good technical writing skills and formulation of reports
  • Good customer service, organizational, and time management skills
  • Experience with Microsoft SQL Server and Power BI is a plus
  • Cisco CCNA certification is a plus
  • CompTIA Network+, Server+, Security+, or relevant IT certifications are a plus

WE OFFER

  • A job in a company with an amazing team
  • Opportunities to work in one of the busiest airports in the Caribbean
  • Temporary employment contract with the possibility of permanent employment
  • Shift work. Average 40-hour workweek
  • 22 paid vacation days
  • Health Insurance & Pension

HOW TO APPLY?

Interested persons can email their resume and motivation letter to [email protected] before December 30, 2022. An assessment is part of the application process.

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